179 - The Importance of Quality Control in Manufacturing & Construction

Whether you're involved in construction & trades or in manufacturing, ensuring top-notch quality is paramount. One bad job can possibly break years of good and hard work!

In this episode, Jacob Edmond, CEO of Duckworks Millwork Solutions, joins Khalil & Martin to discuss quality control, making checklists, and why it is critical to apply these things in your business today.

Time Stamps

  • 00:32 - Episode Intro

  • 02:53 - Intro to Jacob Edmond

  • 04:02 - What is Quality Control?

  • 04:47 - When Do You Need a Dedicated QC Staff?

  • 07:54 - Why Does Quality Control Matter?

  • 09:54 - Customer Concessions & Quality Control

  • 14:19 - Common Areas Needing Quality Control in Manufacturing

  • 20:34 - The Cost of Quality

  • 23:41 - The Importance of a Checklist

  • 31:57 - Quality Control Metrics

  • 37:44 - Gaining Insights From Your Employees

  • 40:45 - Implementing Checklist & Quality Control

  • 56:47 - Episode Outro & Takeaways

Quotable Moments from the Show

  • "My dad used to always tell me, you can add cost, only the customer can add value." - Martin Holland

  • "Quality control isn't just preventing mistakes, it's refining your process to prevent future mistakes and constantly reduce your mistakes." - Jacob Edmond

  • "All it takes is one bad job or one missed thing to dent and tarnish your reputation and possibly lose future work." - Jacob Edmond

  • "Start just by documenting your process. What do you do every time? And make that a checklist." - Jacob Edmond

Ready to take your contracting business to the next level? Subscribe to The Cashflow Contractor today and get instant access to the FREE Ultimate Buyer's Guide for Contractors!

Don't miss out on essential insights, tips, and strategies to boost your profits and streamline your operations. Subscribe now and download your exclusive guide to securing more clients and maximizing your earnings.

Resources

More from Jacob Edmond

More from Khalil

More from Martin

More from The Cashflow Contractor

Previous
Previous

180 - Mindset Matters: Tips for Contractors to Crush Head Trash

Next
Next

178 - Family Office: Why You Should Set Up One with Nolan Bradbury