213 - 11 Signs of a Bad Customer: When to Say Goodbye

Have you ever had a customer you just knew was trouble? Knowing when to part ways with a bad customer could save your business and sanity! Join us as we break down common red flag signs, plus real-life examples you might relate to. Tune in!

Time Stamps

  • 00:34 - Episode Intro

  • 01:32 - Identifying Red Flags in Potential Customers

  • 02:48 - Indecisiveness

  • 03:58 - Unrealistic Timeline & Budget Expectations

  • 05:35 - The Self-Sourcing Customer

  • 08:02 - Excessive Haggling

  • 09:23 - No Boundaries

  • 10:57 - Customer Supremacy

  • 13:06 - Comparing Apples to Oranges

  • 15:20 - Making Decisions Beyond Their Intelligence

  • 16:51 - Lack of Understanding of the Effort Behind the Ask

  • 18:13 - The Option Assassins

  • 20:08 - Red Flags Recap

  • 21:32 - Real-Life Red Flag Examples

  • 35:44 - Episode Takeaways

Learn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE!

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214 - Becoming a 40,000 Foot Operator

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212 - Elements of CRM: Why You Need One and What to Look For in Software