048 - Can’t Adapt? Then Retire. with Kristine Sexter

How are you prioritizing your employees? How are you prioritizing your culture? Do you have a team that is willing to adapt, listen, and communicate? We’re talking with Kristine Sexter, an expert with nearly 20 years of experience on training business’ on how to find and keep the right team. Listen now to gain a new perspective on your current and future employees.

Show Notes

Employee-driven market. (7:00)

How Millennials killed the Military model market. (16:00)
Just hiring a “heartbeat.” (29:00)
Having the “stay” interview. (40:00)
Don’t trust your gut. (45:00)
Having an epic fail (54:00)
Hard yet necessary conversations (58:00)
The toxic employee (1:05:00)
Khalil’s employee review process (1:13:19)
Culture killers. (1:28:00)
Pay the market demand in your city. (1:36:00)

Quotable Moments

“Our purpose as an organization is to help organizations create award-winning culture, where employees line up outside the door to apply and that they’re able to pick the best of the best. Profit is a direct vertical ascent when you do this.” –K
“When you measure trust, the higher those numbers are, there’s a correlation that the higher those numbers are, there’s going to be a high-performing, profit driven culture.” –K
“Your employees come first. If you take care of your employees, they will take care of the clients.” –Richard Branson
“If you wouldn’t say it to a customer or coworker then don’t say it to your spouse or kid.” –K
“Don’t trust your gut. The closer you get to a scientific approach to hiring, the more successful in hiring that match will go up.” –K
“If a person can drive results, have the same core values, and the relationship works, not having a college degree shouldn’t matter.” –K
“Be proactive and do your due diligence, you’ll reduce the number of terminations that you’ll have.” –K
“Your employee is your number one customer. You need to create an environment where you give me your best every day.” –K
“[As a boss] if I do something that pisses you off or impedes your peak performance, you have to tell me, because my job is to remove barriers, not be the source of them.” –K
“If you don’t believe you can adjust your communication style and you’re not willing to adapt, then my recommendation is to retire because you’re affecting the bottom line.” –K
“You can’t just slap lipstick on a pig. You have to have an absence of the negative things in order for the positive things to really work.” –K
“Pay is a lot like body hygiene. It really isn’t an issue until it stinks. And if your pay stinks, then yes, the number one reason people will quit their jobs is to go looking for fair pay.” –K

048 - Can’t Adapt? Then Retire. with Kristine Sexter

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